Frequently Asked Questions (FAQs)
1. What ingredients are used in your skincare products?
Answer: Our skincare products are formulated with natural, high-quality ingredients sourced locally in Nigeria. We use ingredients like shea butter, coconut oil, aloe vera, neem oil, and various essential oils. Each product description provides a detailed list of ingredients.
2. Are your products suitable for all skin types?
Answer: Yes, our products are designed to be gentle and effective for all skin types, including sensitive skin. However, we recommend performing a patch test before using any new product to ensure there are no allergic reactions.
3. How do I know which product is right for my skin type?
Answer: You can refer to our detailed product descriptions which indicate the suitability for different skin types. Additionally, our Skin Care Guide and Customer Support team are available to help you choose the right products based on your specific skin concerns.
4. Do you test your products on animals?
Answer: No, we are proud to be a cruelty-free brand. None of our products are tested on animals, and we ensure ethical practices in all stages of production.
5. Where are your products made?
Answer: All our products are proudly made in Nigeria, utilizing locally sourced ingredients to ensure freshness and support local communities.
9. Do you offer international shipping?
Answer: Yes, we offer international shipping to various countries. Shipping fees and delivery times will vary based on the destination. Please check our Shipping Information page for more details.
11. What payment methods do you accept?
Answer: We accept a variety of payment methods including major credit cards (Visa, MasterCard), and bank transfers. All transactions are secure and encrypted.